# IMC Process Guide

> imc Process Guide is the name of an electronic performance support system (EPSS). The software is developed by e-learning company IMC AG, Saarbrücken. Process Guide provides context-sensitive help and up-to-date information for software users in case of difficulties with applications. It operates as an employee’s personal navigation system that guides users through company and role […]

**imc Process Guide** is the name of an electronic performance support system (EPSS). The software is developed by e-learning company IMC AG, Saarbrücken.

Process Guide provides context-sensitive help and up-to-date information for software users in case of difficulties with applications. It operates as an employee’s personal navigation system that guides users through company and role specific processes.

## Differences between EPSS and e-learning

In contrast to conventional formal learning, the user is not uniquely trained before using software, but receives hints, tips and help as soon as a problem occurs when applying a software in everyday work.

The didactic concept takes into account the so-called forgetting curve, or also known as “Ebbinghaus curve” named after the psychologist Hermann Ebbinghaus. The curve describes the high degree of forgetfulness in conventional, formal learning, where only a small part of information is actually moved and therefore saved into the long-term memory of the participants.

The concept is based on the technique of micro learning, where information

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*Source: [Wikipedia](https://en.wikipedia.org/wiki/IMC_Process_Guide)*

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- **URL:** https://wpsearchai.com/imc-process-guide/
- **Published:** 2026-01-28T18:56:32+00:00
- **Modified:** 2026-01-28T18:56:32+00:00
- **Author:** admin
- **Categories:** Educational technology